Privacy & Policy
Welcome to Aerpn. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our services, including domain registration, hosting, business email, and website development.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full Name
Email Address
Phone Number
Billing Address
Business Name
Domain Registration Details
Payment Information (processed securely via third-party providers)
b) Technical & Usage Data
IP Address
Browser Type
Pages Visited
Device Information
Time and Date of Access
c) Client Content & Communications
Emails, messages, support tickets, or files you send to us during your project or service request.
2. How We Use Your Information
We use your information to:
Register and manage your domain names.
Set up and manage your business email accounts.
Provide web hosting and website development services.
Process transactions and invoices.
Respond to customer support queries.
Send service-related notifications and updates.
Improve our website and user experience.
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your data:
SSL encryption for data transmission.
Secure servers with restricted access.
Password-protected client areas.
Regular data backups and system monitoring.
Despite our efforts, no system is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.
4. Cookies and Tracking
Our website may use cookies and similar technologies to:
Analyze website traffic and usage.
Remember your preferences.
Provide a better browsing experience.
You can control or disable cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party providers for:
Domain registration (e.g., ICANN-accredited registrars)
Email delivery and analytics
Payment gateways (e.g., Khalti, Esewa, Stripe, PayPal)
These third parties may access your data only to the extent necessary to provide their services and are bound by confidentiality agreements.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide you with our services.
Comply with legal and regulatory requirements.
Resolve disputes and enforce our agreements.
You may request deletion of your data by contacting us, unless we are required to keep it by law.
7. Your Rights
You have the right to:
Access your personal information.
Request correction or deletion.
Withdraw consent (where applicable).
Object to or restrict processing in certain situations.
To exercise any of these rights, email us at info@aideascent.com.
8. International Data Transfers
Our services may be accessed from anywhere in the world. By using our services, you consent to the transfer of your data to our servers, which may be located outside your country of residence.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have done so, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
